Using video walkthroughs to capture what photos can’t
They give us unbiased, time-stamped proof of a property’s condition. We document walls, fixtures, smoke alarms, water sources, and safety features. A strong photo set creates clarity. But after years of inspections, one thing is clear: a photo doesn’t always tell the full story.
Some issues move.
Some issues make noise.
Some issues only appear over time.
Where photos fall short
But they struggle when the issue involves:
- motion
- sound
- function
- timing
Take a slow leak, for example. A tenant once mentioned a dripping pipe under a garage sink. They had cleaned up the pooled water before I arrived. A photo of the dry floor would have shown nothing.
- flickering lights
- noisy heat pumps
- banging doors
- weak water pressure
Why video adds context
Instead of describing “low water pressure,” a video showing the tap running makes it obvious. Instead of writing “dishwasher difficult to close,” a short clip showing the effort required tells the full story.
When video makes the most sense
But video is particularly valuable for:
- slow drips
- running taps
- shower pressure
- appliance performance
- doors or windows that don’t latch
- loose railings
- uneven steps
- security issues
Structure keeps it organised
- attach video directly to specific rooms or items
- combine notes, photos, and video in one report
- generate organised, professional documentation instantly
- maintain a consistent digital record over time
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